Privacy Policy

1. Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you navigate the site, we gather data on the individual pages or products you view, how you arrived at the site, and how you interact with it. This is collectively referred to as Device Information.

1.1 Collection Technologies

We collect Device Information using technologies such as:

  • Cookies – Small data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit https://www.allaboutcookies.org.

  • Log Files – These track actions occurring on the site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels – Electronic files used to record information about how you browse the site.

When you make or attempt to make a purchase or booking through our site, we also collect Order/Booking Information, including your:

  • Name

  • Billing and shipping address

  • Payment details (including credit card information)

  • Phone number

  • Email address

Together, Device Information and Order/Booking Information are considered Personal Information in this policy.


2. How We Use Your Personal Information

We use your Order/Booking Information to:

  • Fulfill orders, bookings, or service requests

  • Process payments

  • Deliver products and services

  • Send confirmations, invoices, and communications

Additionally, we use this information to:

  • Communicate with you about transactions

  • Screen for potential risk or fraud

  • Provide you with information or promotional materials based on your preferences

Device Information helps us:

  • Identify and prevent fraudulent activity

  • Optimize site functionality and user experience

  • Measure traffic and marketing campaign effectiveness


3. Sharing Your Personal Information

We may share your Personal Information with trusted third-party service providers to help us operate our business, such as:

  • WellnessLiving or other ecommerce platforms for managing bookings and transactions

  • Google Analytics for understanding website traffic and user behavior (Learn how Google uses your data here or opt out here)

We may also disclose your information as required by law, such as to comply with a subpoena or similar legal process.


4. Do Not Track

Please note that we do not modify our site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.


5. Your Rights (Applicable to EU Residents)

If you are a European Union resident, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Restrict or object to certain processing activities

To exercise any of these rights, please contact us using the information provided below. Be aware that your information may be transferred to jurisdictions outside the EU, including Canada and the United States.


6. Data Retention

We retain your Order/Booking Information for our records unless and until you request its deletion.


7. Changes

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised effective date.


8. Contact Us

For any questions, concerns, or data-related inquiries, please contact us:

Hi-Ignition Fit Lab
241 Oxford St E,
London, ON N6A 1V2
📧 info@mockup.roilift.com
📞 (519) 204-8006

Book a free tour or personal training consultation!